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Partnering with J2 Ventures

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Reseller partners

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Sales partners

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Frequently Asked Question

You can return any item within 30 days of purchase as long as it's in its original condition with tags still attached. Simply contact our customer service team, and they will guide you through the return process. For any questions, reach our customer service team.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other popular online payment methods. For more details, please see our payment information page.

Shipping times vary based on your location and the shipping method selected. Standard shipping typically takes 3-7 business days. Expedited options are available for faster delivery.

Yes, we offer a 30-day return policy for most items. The item must be unused, in its original packaging, and in the same condition that you received it. Please refer to our full return policy for exclusions and details.

Yes, we do! Gift cards are available for purchase on our website and can be redeemed for any products in our store. They make a perfect gift for any occasion.

Absolutely! Our loyalty program rewards you for every purchase. You earn points that can be redeemed for discounts on future orders. Sign up today to start earning!

Yes, once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery directly on the carrier's website.

We apologize if you received a damaged item. Please contact our customer service immediately with photos of the damage and your order number. We will arrange for a replacement or refund as quickly as possible.

You can monitor your order status by logging into your account on our website and visiting the "Order History" section. You will also receive email updates as your order progresses.

Yes, absolutely. Once your order is confirmed, you'll receive a confirmation email with all the details. You can track its journey using the provided tracking number or by logging into your account for real-time updates.

Our Story

We launched Paleovalley with the belief that every ingredient is an opportunity to improve your health.

Our Mission

Our mission is to create products that always prioritize your health over profit.

100% Organic

Many products claimed that these products are 100% pure, but our products are 100% organic.